Services & Products

Banking and Finance

ATM

iCredible ATM platform is based on state of the art technologies. It is software defined, cloud ready and providing enhanced customer experience. For customer experience two options are available, HTML5 and native. Both supports touchable and non-touchable responsive UI. It is very easy to integrate with banking systems because of connectivity APIs, and SOA based design.

VTM

iCredible VTM platform provides self service ATM applications and video calls to contact centers. In addition, platform provides integration whatever VTM machines provide like scanner, card issuer, printer etc. So, you will have a full functions of automated branch.

Mobile Banking

iCredible new generation mobile banking provides enhanced customer experience. It is more personal and relevant, Works in any device including mobile phones and tablets.

Internet Banking

iCredible new generation online banking provides best customer experience with any device, desktop, tablet, mobile. It builds passion between customers and banks.

Chatbot

A computer program designed to simulate conversation with human users, especially over the Internet.

Customer Management

CSM - Customer Service Management

Boost your customer service with process driven, non-code AI machine learning CSM

  • Non-code process design & management
  • AI-learning engine
  • Channel integration
  • Self service knowledge base
  • Call center agent scripts
  • Chat instant messaging
  • Social media integration & monitoring
  • Automated workflows
  • SLA management
  • Notification & alerts
  • Polls & Surveys
  • Reports & Dashboard
  • CRM - Customer Relation Management

    A single, all-in-one CRM that can track customers, meetings, emails, tasks, proposals and contracts. One software that can measure customers' responses and online behaviours and provides tools to design your sales funnel management.

  • Organize your contacts, customers with all details and history
  • Design and execute sales funnel
  • Define e-mail, sms, document templates with digital tracking capabilities
  • Track communications, pocs, proposals, contracts, tasks
  • Execute, monitor, track and measure campaigns
  • Capture customer complaints or requests by Customer Service
  • Templates for emails, sms, documents
  • Register your Staff, titles and roles
  • And more such as mailing, SMS, tasks, reminders, tagging
  • BPM - Business Process Management

    Opheleia is a business process management platform that enables you to design and execute processes; By yourself, Without a technical knowledge, Just in minutes/hours.
    You can monitor critical business processes in real time through dashboards & reports.

  • Design by yourself
  • No need to wait for a release plan. Design → Test → Execute immediately
  • Ready to use templates will accelerate your business
  • Opheleia provides powerful tools to meet your business requirements
  • Monitor, Measure, Improve Continuously
  • Access and manage the processes mobile at anywhere, anytime
  • Measure Performance, Create Awareness
  • Integrate corporate applications with less effort and time
  • Work with multiple documents, create document templates in seconds
  • Configure data visibility and accessibility
  • Define custom notification schemes
  • Test and Deploy by Yourself
  • Services

    Product & Software Development

    iCredible, actively participates with the customers in their product development process. A product has to pass through a series of stages from ideation through design, development and market introduction. Our Software Product Development Team believes in providing high-quality product development services.

    Project Management

    Project management is the application of processes, methods, knowledge, skills and experience to achieve the project objectives.

    Consultancy

    System Design Consultancy, R&D Center Consultancy, Digital Transformation Consultancy

    Security and Penetration Testing

    A penetration test, or pen-test, is an attempt to evaluate the security of an IT infrastructure by safely trying to exploit vulnerabilities. These vulnerabilities may exist in operating systems, services and application flaws, improper configurations or risky end-user behavior.

    Training

    Blockchain, Distributes Applications, Project Management, Big Scale System Design, Mobile Application, .Net Core, Security and so on

    Others

    UI & UX Design, Code Review, Outsourcing